Driving Value Through Strategic Procurement

The Corporate Procurement team has delivered significant value across our hotels in 2024 by not only optimizing spend but also aligning supplies and services with updated brand standards.

This year, newly rolled out wet and dry amenities have elevated in-room guest experiences, while a revised linen brand manual has been published and distributed across properties. In line with our refreshed identity, new room supplies and redesigned name badges have also been developed and implemented to ensure brand consistency.

Large-scale procurement initiatives were also completed successfully. A group-wide RFQ for linen and RFPs for multiple UAE-based service contracts underwent thorough commercial analysis, with outcomes and recommendations now shared for hotel-level implementation. Additionally, hotels can now benefit from special pricing on high-value purchases through enhanced supplier partnerships.

Beyond procurement activities, the team continues to provide tailored support to individual hotels, reinforcing our collective strength and efficiency across the group.